paulsneed@gmail.com
(805) 792-8906
PAUL SNEED SOFTWARE TECHNICAL WRITER

My Technical Writing Career
I am a professional software technical writer with a Master’s Degree in Business, Communication Studies, and Management Information Systems, with extensive experience in the field. I launched my career at Hewlett-Packard and have since honed my technical writing skills with leading organizations, including AMGEN, CSR, VMware, Dell/EMC, SonicWall, and Oracle. My expertise encompasses a wide range of software, hardware, and application technologies.
Throughout my career, I have collaborated closely with engineers, developers, and subject matter experts, gaining invaluable insights that enhance my technical proficiency and industry knowledge. Dedicated to continuous personal and professional growth, I actively seek opportunities for self-improvement and foster strong partnerships with colleagues. My mission is to produce high-quality technical documentation that effectively communicates complex concepts in a clear and approachable manner, ensuring that all users can navigate and understand the technology.

My Professional Experience
Current resume available upon request.
Knowledge & Expertise


WRITING TOOLS
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Confluence
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DITA
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GIT
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Agile Methods: JIRA
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Arbortext Editor
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Adobe Acrobat/Distiller
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MS Office
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FrameMaker
PUBLISHING TOOLS
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Subversion SVN
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Perforce
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XML/HTML
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MarkDown
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EPIC (XML)
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JSON
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Adobe Illustrator
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WebWorks
TECHNOLOGIES & APPLICATONS
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AWS Cloud Infrastructure
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vCloud Air/Cloud Computing
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API/SDKs
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Networking, Storage, Servers
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DevOps
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Oracle Loyalty Marketing Cloud
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Oracle Database
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SonicWALL Security Appliances
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SAFe Agile Certification