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PAUL SNEED SOFTWARE TECHNICAL WRITER

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My Technical Writing Career

I am a professional software technical writer with a Master’s Degree in Business, Communication Studies, and Management Information Systems, with extensive experience in the field. I launched my career at Hewlett-Packard and have since honed my technical writing skills with leading organizations, including AMGEN, CSR, VMware, Dell/EMC, SonicWall, and Oracle. My expertise encompasses a wide range of software, hardware, and application technologies.

Throughout my career, I have collaborated closely with engineers, developers, and subject matter experts, gaining invaluable insights that enhance my technical proficiency and industry knowledge. Dedicated to continuous personal and professional growth, I actively seek opportunities for self-improvement and foster strong partnerships with colleagues. My mission is to produce high-quality technical documentation that effectively communicates complex concepts in a clear and approachable manner, ensuring that all users can navigate and understand the technology.

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My Professional Experience

Current resume available upon request.

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My Portfolio

My portfolio shows the projects I have worked on throughout my career as a technical writer.

Knowledge & Expertise

Typing on a Computer
Information Technology

WRITING TOOLS

  • Confluence

  • DITA

  • GIT

  • Agile Methods: JIRA

  • Arbortext Editor

  • Adobe Acrobat/Distiller

  • MS Office

  • FrameMaker

PUBLISHING TOOLS

  • Subversion SVN

  • Perforce

  • XML/HTML

  • MarkDown

  • EPIC (XML)

  • JSON

  • Adobe Illustrator

  • WebWorks

TECHNOLOGIES & APPLICATONS

  • AWS Cloud Infrastructure

  • vCloud Air/Cloud Computing

  • API/SDKs

  • Networking, Storage, Servers

  • DevOps

  • Oracle Loyalty Marketing Cloud

  • Oracle Database

  • SonicWALL Security Appliances

  • SAFe Agile Certification

SKILLS

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